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Payment policy. Payment by credit card online.

Our site is connected to Internet acquiring, and you can pay for your order with a Visa or Mastercard bank card directly on the site. After confirming the selected order, a secure window will open with the payment page of the payment serviceRobokassa, where you need to enter your bank card details and email address for a receipt or fiscal receipt. We use 3D Secure protocol for payment confirmation. If your Bank supports this protocol, you will be redirected to the bank's server for additional identification using an SMS code. For information about the rules and methods of additional identification, check with the Bank that issued your bank card.

 

In the fields on the payment page, you need to enter the card number, email address, card expiration date, a three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the necessary data is displayed on the surface of the bank card.

CVV2/CVC2 is a three-digit security code found on the back of the card.

Further, in the same window, the page of your issuing bank will open for entering a 3-D Secure code. If you do not have static 3-D Secure configured, it will be sent to your phone number via SMS. If the 3-D Secure code did not come to you, then you should contact your issuing bank.

3-D Secure is the most modern technology for ensuring the security of card payments on the Internet. Allows you to unambiguously identify the authenticity of the cardholder performing the transaction, and to minimize the risk of fraudulent card transactions.

 

 

Cases of refusal to make a payment:

In case your payment did not go through or the operation was canceled, check:

Have the details been entered correctly? Pay attention to your card expiration date and number;

Are there enough funds on your card? You can find out more about the availability of funds on a payment card by contacting the bank that issued the bank card;

Is it possible to make payments online? You can find out more about the possibilities of your card card by contacting the issuing bank;

—Do you have enough daily limit for payments on the Internet? You can find out more about the limits of your card card by contacting the issuing bank.

 

For questions about the failed payment, please contact the support service of the issuing bank that issued your bank card, or the support service of the site on which the payment was made.

 

Security Guarantees

Payment serviceRobokassaprotects and processes your bank card data according to the PCI DSS security standard. Information is transferred to the payment gateway using SSL encryption technology. Further transmission of information takes place through closed banking networks with the highest level of reliability.Robokassadoes not transfer your card details to the online store or third parties. For additional authentication of the cardholder, the 3D Secure protocol is used.

If you have any questions about the completed payment, you can contact the customer support service by e-mail

Online payment security

The personal information you provide (e-mail, bank card number) is confidential and is not subject to disclosure. Your bank card details are transmitted only in encrypted form and are not stored on our server.

The security of processing Internet payments is guaranteed by the payment serviceRobokassa. All transactions with payment cards take place in accordance with the requirements of VISA International, MasterCard Worldwide and other payment systems. When transferring information, special security technologies for online card payments are used, data processing is carried out on a secure high-tech server of the payment service.

 

Paying with payment cards is safe because:

  • The authorization system guarantees the buyer that the payment details of his payment card (number, expiration date, CVV2 / CVC2) will not fall into the hands of fraudsters, since this data is not stored on the server in encrypted form and cannot be stolen.

  • The buyer enters his payment details directly in the authorization systemRobokassa, and not on the website of the online store, therefore, the payment details of the buyer's card will not be available to third parties.

 

Public offer agreement for the sale of online courses

GENERAL PROVISIONS
1.1. This User Agreement (hereinafter referred to as the Agreement) refers to the website of the Camelot online school, located athttps://www.camelot-eng.com/and to all relevant sites linked to the site  https://www.camelot-eng.com/
1.2. The website of the online school "Camelot" (hereinafter referred to as the Website) is the property of the IP School Camelot
1.3. This Agreement governs the relationship between the Administration of the site of the online school "_____________" (hereinafter referred to as the Site Administration) and the User of this Site.
1.4. The site administration reserves the right to change, add or remove clauses of this Agreement at any time without notifying the User.
1.5. Continued use of the Site by the User means acceptance of the Agreement and the changes made to this Agreement.
1.6. The User is personally responsible for checking this Agreement for changes in it.
2. DEFINITION OF TERMS
2.1. The following terms have the following meanings for the purposes of this Agreement:
2.1.1 "Camelot" - an Online School located on the domain name https://www.camelot-eng.com/, operating through the Internet resource and related services.
2.1.2. Online School - a site containing information about the Services, the Seller, allowing you to select, order and (or) purchase the Service.
2.1.3. Site administration of the Online School - authorized employees to manage the Site, acting on behalf of the IP School Camelot
2.1.4. User of the Online School website (hereinafter referred to as the User) is a person who has access to the Site via the Internet and uses the Site.
2.1.5. The content of the Online School website (hereinafter referred to as the Content) is the protected results of intellectual activity, including video materials, texts of educational materials, their titles, prefaces, annotations, articles, illustrations, covers, graphics, text, photographs, derivatives, composite and other works, user interfaces, as well as the design, structure, appearance, general style and arrangement of this Content, which is part of the Site and other intellectual property items collectively and / or separately contained on the Online School website.
3. SUBJECT OF THE AGREEMENT
3.1. The subject of this Agreement is to provide the User of the Online School with access to the materials contained on the Site and the services provided.
3.1.1. The online store provides the User with the following types of services:
- access to electronic content on a paid basis, with the right to purchase viewing of educational material on the Online School Website;
— access to information about the Service and information about the purchase of the Service on a paid basis;
— access to individual consultations on a paid basis in accordance with the tariffs on the Online School Website.
— access to educational material on a paid basis on the Online School Website in the section “Materials for work”;
3.1.2. This Agreement covers all currently existing (actually functioning) services of the Online School, as well as any of their subsequent modifications and additional services of the Online School that appear in the future.
3.2. Access to open sections of the Online School website is provided free of charge.
3.3. This Agreement is a public offer. By accessing the Site, the User is considered to have acceded to this Agreement.
3.4. The use of materials and services of the Site is governed by the norms of the current legislation of the Republic of Kazakhstan.
4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. The site administration has the right to:
4.1.1. Change the rules for using the Site, as well as change the content of this Site. The changes come into force from the moment the new version of the Agreement is published on the Site.
4.1.2. Restrict access to the Site in case of violation by the User of the terms of this Agreement.
4.1.3. Change the amount of payment charged for providing access to the paid content of the Online School website. The change in cost will not apply to Users who have paid content by the time the amount of payment is changed, except as otherwise specifically provided by the Administration of the Online School website.
4.2. The user has the right:
4.2.1. Get access to the paid part of the content of the Site after meeting the requirements for registration and payment.
4.2.2. Use all the services available on the Site, as well as purchase any Services offered on the Site.
4.2.3. Ask any questions related to the services of the Online School.
4.2.4. Use the Site solely for the purposes and in the manner provided for by the Agreement and not prohibited by the legislation of the Republic of Kazakhstan.
4.3. The Site User undertakes:
4.3.1. Provide, at the request of the Site Administration, additional information that is directly related to the services provided by this Site.
4.3.2. Observe the property and non-property rights of authors and other copyright holders when using the Site.
4.3.3. Do not take actions that may be considered as disrupting the normal operation of the Site.
4.3.4. Do not distribute using the Site any confidential and protected by the legislation of the Republic of Kazakhstan information about individuals or legal entities.
4.3.5. Avoid any actions, as a result of which the confidentiality of information protected by the legislation of the Republic of Kazakhstan may be violated.
4.3.6. Do not use the Site to distribute information of an advertising nature, except with the consent of the Site Administration.
4.3.7. Do not use the services of the Online School website for the purpose of:
4.3.7. 1. uploading content that is illegal, violates any rights of third parties; promotes violence, cruelty, hatred and (or) discrimination on racial, national, sexual, religious, social grounds; contains false information and (or) insults to specific individuals, organizations, authorities.
4.3.7. 2. inducement to commit illegal actions, as well as assistance to persons whose actions are aimed at violating the restrictions and prohibitions in force on the territory of the Republic of Kazakhstan.
4.3.7. 3. violation of the rights of minors and (or) harm to them in any form.
4.3.7. 4. infringement of the rights of minorities.
4.3.7. 5. representing yourself for another person or representative of an organization and (or) community without sufficient rights, including for employees of this online store.
4.3.7. 6. misrepresenting the properties and characteristics of any Service from the Online School catalog posted on the Site.
4.3.7. 7. incorrect comparison of the Service, as well as the formation of a negative attitude towards persons (not) using certain Services, or condemnation of such persons.
4.4. The user is prohibited from:
4.4.1. Use any devices, programs, procedures, algorithms and methods, automatic devices or equivalent manual processes to access, acquire, copy or monitor the content of this Online School Site;
4.4.2. Disrupt the proper functioning of the Site;
4.4.3. By any means bypass the navigation structure of the Site to obtain or attempt to obtain any information, documents or materials by any means that are not specifically provided by the services of this Site;
4.4.4. Unauthorized access to the functions of the Site, any other systems or networks related to this Site, as well as to any services offered on the Site;
4.4.5. Violate the security or authentication system on the Site or any network associated with the Site.
4.4.6. Perform a reverse search, track or attempt to track any information about any other User of the Site.
4.4.7. Use the Site and its Content for any purpose prohibited by the laws of the Republic of Kazakhstan, as well as incite any illegal activity or other activity that violates the rights of the Online School or other persons.
5. USE OF THE SITE https://www.camelot-eng.com/
5.1. The Site and the Content included in the Site are owned and operated by the Site Administration.
5.2. The content of the Site may not be copied, published, reproduced, transmitted or distributed in any way, or posted on the global Internet without the prior written consent of the Site Administration.
5.3. The content of the Site is protected by copyright, trademark law, as well as other rights related to intellectual property and unfair competition law.
5.4. The purchase of any Service offered on the Site requires the creation of a User account.
5.5. The User is personally responsible for maintaining the confidentiality of account information, including the password, as well as for all, without exception, activities that are conducted on behalf of the Account User.
5.6. The user must immediately notify the Site Administration of the unauthorized use of his account or password, or any other violation of the security system.
5.7. The site administration has the right to unilaterally cancel the User's account if it has not been used for more than 24 consecutive calendar months without notifying the User.
5.8. This Agreement applies to all additional terms and conditions for the purchase of the Goods and the provision of services provided on the Site.
5.9. Information posted on the Site should not be construed as a change to this Agreement.
5.10. The Site Administration has the right at any time without notice to the User to make changes to the list of services offered on the Site and (or) to the prices applicable to such Online School Services.

6. RESPONSIBILITY
6.1. Any losses that the User may incur in the event of intentional or reckless violation of any provision of this Agreement, as well as due to unauthorized access to communications of another User, are not reimbursed by the Site Administration.
6.2. The site administration is not responsible for:
6.2.1. Delays or failures in the process of performing a transaction due to force majeure, as well as any case of malfunctions in telecommunications, computer, electrical and other related systems.
6.2.2. Actions of transfer systems, banks, payment systems and for delays associated with their work.
6.2.3. Proper functioning of the Site, if the User does not have the necessary technical means for its use, and also does not bear any obligations to provide users with such means.
7. VIOLATION OF THE TERMS OF THE USER AGREEMENT
7.1. The Site Administration has the right to disclose any information collected about the User of this Site if disclosure is necessary in connection with an investigation or complaint regarding the misuse of the Site or to identify (identify) a User who may violate or interfere with the rights of the Site Administration or the rights of other Site Users.
7.2. The site administration has the right to disclose any information about the User that it deems necessary to comply with the provisions of the current legislation or court decisions, ensure compliance with the terms of this Agreement, protect the rights or safety of Users.
7.3. The site administration has the right to disclose information about the User if the current legislation of the Republic of Kazakhstan requires or permits such disclosure.
7.4. The Site Administration has the right, without prior notice to the User, to terminate and (or) block access to the Site if the User has violated this Agreement or the terms of use of the Site contained in other documents, as well as in case of termination of the Site or due to a technical malfunction or problem.
7.5. The Site Administration is not liable to the User or third parties for termination of access to the Site in case of violation by the User of any provision of this Agreement or other document containing the terms of use of the Site.
8. DISPUTES RESOLUTION
8.1. In the event of any disagreements or disputes between the Parties to this Agreement, a prerequisite before going to court is the presentation of a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of its receipt, notifies the claimant in writing of the results of the consideration of the claim.
8.3. If it is impossible to resolve the dispute on a voluntary basis, any of the Parties has the right to apply to the court for the protection of their rights, which are granted to them by the current legislation of the Republic of Kazakhstan.
8.4. Any claim regarding the terms of use of the Site must be brought within 10 business days after the grounds for the claim arise, with the exception of copyright protection for the materials of the Site protected in accordance with the law. In the event of a breach of this clause, any claim or cause of action shall be extinguished by the statute of limitations.
9. ADDITIONAL TERMS
9.1. The site administration does not accept counter offers from the User regarding changes to this User Agreement.
9.2. User reviews posted on the Site are not confidential information and can be used by the Site Administration without restrictions.
 
10. Details and address of the artist:
IP School Camelot

Address: Nur-Sultan, Arnasay street 110, apt 2
BIN 890428351085

IIC KZ14722S000013866613

Name of the bank JSC "Kaspi Bank"

BIC CASPKZKA
Tel.: +77021635398

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